How to Become a CAPS Provider
Licensed child care programs and two categories of license-exempt programs (government owned and operated child care programs and day camps) are eligible to participate in CAPS. When a child care program is licensed by or receives a qualifying license exemption from DECAL, the program is automatically added to the CAPS provider management system (Maxstar) as an eligible provider. Quality Rated eligible providers must be star rated by December 31, 2021. To learn more about eligible child care providers, see the CAPS Participating Providers Policy.
Families can enroll their child(ren) in any eligible child care program. If a family selects a program that does not already participate in CAPS, the CAPS State Provider Management Agent (Maximus) will reach out to the child care program to start the CAPS onboarding process. The onboarding process includes:
- Participating in webinars that review CAPS policies and billing procedures
- Submitting required paperwork (e.g., CAPS provider agreement, form W9, child care rates, direct deposit form)
There are many benefits to being a CAPS provider. Most importantly, participating in CAPS demonstrates a child care program’s commitment to ensuring that families with lower incomes have equal access to high-quality early learning environments. Also, CAPS providers who earn a one-, two-, or three-star rating in Quality Rated are eligible for tiered reimbursement, which provides a quality bonus of 10%, 20%, or 40% of the net reimbursement amount (after family fee). To learn more about tiered reimbursement, see the Quality Rated Program Manual.
CAPS providers can bill weekly for CAPS services and receive payment via ACH transfer. Most providers use the online billing portal that allows for faster processing and payment, but paper invoices are also an option. Payments are usually issued within 5-10 days of when the invoice was received.
To learn more about becoming a CAPS provider, click here to review the CAPS Provider Handbook. For additional information on CAPS, visit About CAPS, CAPS Funding Model, or Policies and Procedures. You can also call Maximus at 877-755-6522, visit the CAPS provider portal, or send a message to CAPS via the online Contact Us form. Quality Rated eligible providers must be star rated by December 31, 2021 in order to participate in the CAPS program. To learn more about eligible child care providers, see the CAPS Participating Providers Policy.